Managing Roles

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Managing Roles

Issue Tracker by eWorkplace Apps controls user access by assigning permissions for various operations available in the application. The user is not directly assigned permissions; instead, the user is assigned a role. The role defines what permissions are available to the user.

Some roles are system defined and may not be edited or deleted. Other roles are defined by the Account Administrator and may be edited or deleted.

There are two types of roles:

A user may belong to multiple projects with different roles in each of them. Permissions may be different for different projects and are computed by including all permissions from the project to which the user may belong.